Virtual Appointment

As our clinic doors continue to be temporarily closed as lockdown continues, we can still help and support you through online video appointments click below to start the booking process.

Despite the uncertain and unprecedented challenges we are all currently facing, people are still getting injured, still in pain and still need advice and support. The NHS has now understandably scaled back all non-essential services, outpatient physiotherapy being one of them. The result of this is that there is no support now available in this area. GP’s are also stretched to capacity and inevitably, musculoskeletal injuries are not a priority.

Although we aren’t with you in person and can’t provide ‘hands-on’ assessments and therapy, we can still carry out a comprehensive assessment of your injury and help with your recovery.

Who are online appointments for?

If you’re injured or in pain, an online appointment could help you. We can help guide and reassure you if:

  • You’ve got a new pain or injury and want a diagnosis of what’s causing it and help to recover
  • You’ve got an existing injury and are getting fed up with it
  • You were previously having treatment at Momentum Chiropractic  or elsewhere and want to continue your recovery
  • You have a longstanding condition and it’s being affected by being less active whilst in lockdown
  • You had orthopaedic surgery and any post-op physio has now been stopped
  • You’re working from home and your new ‘office’ set up is causing you neck, back, shoulder or arm problems

What does an online appointment involve?

We use a secure online platform through our dedicated practice management software, specifically designed for online physiotherapy consultations (not Zoom, FaceTime or any other generic service).

  1. Once you’ve booked and paid for your online appointment, you will receive an email confirmation of your appointment. This will also have a link to fill in our health questionnaire – please fill this in at least 24 hours prior to your consultation so the Chiropractor will know what your health concerns are.
  2. At your appointment time, have everything ready and your email open and you will be sent the link to your appointment.
  3. The link will take you through to your online appointment.
  4. Matthew, the Chiropractor, will introduce himself, ask you lot’s of questions and get you to try some movements or tests to help identify what’s going on.
  5. He will then explain your injury and give you the opportunity to ask lots of questions.
  6. He will give you a comprehensive treatment plan, which may include self-treatment techniques, an exercise programme, adjustments you can make at home etc.
  7. Any further appointments needed can be booked.
  8. After your appointment you will be sent a detailed exercise program this can be monitored with follow up appointments in line with the exercise programme given.

To carry out an online consultation you will need to have:

  1. An email address that we can send your online consultation invitation to.
  2. A device (computer, iPad, tablet or phone) with video / webcam facilities.
  3. Stable internet connection.
  4. A quiet, well-lit room so you can focus on the advice and support being given.
  5. Space in front of your camera so that you can move (please wear clothes that are not too restrictive).

How much does an online appointment cost?

Both an Online (Video) New Patient Consultation and a Follow Up Online (Video) Appointment will last 30-40 minutes depending on the nature of your complaint.

Online appointments are covered by private health insurance companies, so if you have health insurance, you may be able to make a claim.

The charge is £25 per appointment.

How will an online appointment help me?

The aim of the online appointment is:

  • To help identify the cause, nature and issues relating to your specific injury so you can understand exactly what’s going on
  • Educate and advise you on the best way of managing your injury
  • To use a range of treatments and exercises to help relieve your symptoms and help you recover quickly
  • To use a scientifically-based exercise programme to optimise both your recovery and prevent future injuries

The support we can give you online is very detailed and comprehensive. Although we can’t provide ‘hands-on’ treatments, there are so many other ways that we can help you.